Inbound and Outbound Support
Maximize your customer engagement with our comprehensive inbound and outbound support services. We handle incoming inquiries, resolve issues and proactively reach out to prospects, ensuring seamless communication and exceptional customer experiences.
Affordable Inbound and Outbound Support
Plans
Basic
- Up to 100 calls per month
- Inbound call handling
- Basic outbound follow-ups
- Monthly performance report
Standard
- Up to 300 calls per month
- Inbound and outbound support
- Call scripting and customization
- Weekly performance report
Premium
- Up to 600 calls per month
- Full inbound and outbound support
- Advanced call routing and scripting
- Real-time reporting
- Dedicated account manager
Inbound support handles incoming customer calls, while outbound support involves proactive outreach to prospects or customers. Together, they ensure seamless communication and improved customer engagement.
Our team is trained to follow your brand guidelines, use customized scripts and maintain a professional tone to ensure every interaction reflects your business values.
Yes, we specialize in providing inbound and outbound support for both B2B (business-to-business) and B2C (business-to-consumer) businesses.
We cater to a wide range of industries, including retail, healthcare, technology, finance and more, with tailored solutions for each sector.
After understanding your requirements, we can typically start handling calls within 3-5 business days.